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SHIPPING

OneOEight are pleased to offer Free Delivery within Australia on all orders over $90 unless otherwise stated using Australia Post. For orders under $90, we charge a $8.50 flat-rate for delivery via Australia Post standards. We aim to dispatch all orders placed before 2pm AEST (business days only) the same day. 

DELIVERY

Packages should be received within 3-5 business days Estimated delivery time for bulky orders is 3-10 Days Please note regional areas might take an additional 1- 2 business days.

A shipping confirmation email with tracking number will be sent when your order leaves our warehouse.

If it has been more than a few days since you placed your order and you have not received a shipping confirmation, please contact customer service.

The delivery times provided by us are estimates only. We will not be held accountable for late deliveries or loss or damage relating to late deliveries.

INTERNATIONAL

International shipping rates and delivery times may vary depending on locations and will be confirmed at checkout

CHANGE OF ADDRESS

We cannot be held responsible for an incorrect address being entered on your order.

Address Confirmation is given on the review & buy page in the checkout section of the site. If this is not noticed until after your order is finalised, please contact Customer Service  immediately.

We will attempt to update any incorrect order details, however due to the fast turnaround of our warehouse, some orders cannot be adjusted. In the case that your order is processed and cannot be updated, please refer to our returns and exchange section for more information.

Questions? Please contact customer services.